What We Collect
Personal Information
- Name, email address, job title
- Company name, industry, location
- Business challenges and goals
- Professional background and experience
Usage Information
- Articles you read and engage with
- Features you use and preferences
- Device and browser information
- Login times and session data
Payment Information
- Processed securely by Stripe (we don't store credit cards)
- Billing address and payment history
- Subscription and transaction records
How We Use Your Data
Personalization
- Create strategic insights tailored to your business
- Recommend relevant articles and connections
- Match you with similar business leaders
- Customize content based on your industry and role
Service Operations
- Process payments and manage subscriptions
- Send service communications and updates
- Provide customer support
- Improve our platform and features
AI Processing
- We use OpenAI (ChatGPT) to analyze news through your business context
- Your profile data is sent to OpenAI to generate personalized insights
- OpenAI may temporarily process your data but doesn't store it
- We never share your data with OpenAI for training purposes
Data Sharing
We share data with trusted service providers:
- OpenAI: For generating personalized insights
- Stripe: For payment processing
- Vercel: For hosting and performance
- Neon: For secure database storage
- Analytics providers: For improving our service (anonymized data only)
We never sell your data to third parties or use it for advertising.
Your Rights
You can:
- Access, update, or delete your account data anytime
- Export your data in standard format
- Opt out of non-essential communications
- Request data deletion (right to be forgotten)
- Contact us about any privacy concerns
Contact us: Use our contact form
Data Security
- All data encrypted in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Incident response procedures
- SOC 2 compliant infrastructure
International Users
- Data may be processed in the United States
- We comply with GDPR for EU users
- Appropriate safeguards for international transfers
- Data residency options available for enterprise customers
Children's Privacy
StartupLive is not intended for users under 16. We don't knowingly collect data from children.
Changes to Policy
We'll notify users of material changes via email or service notification. Continued use of our service constitutes acceptance of any changes.